Apple Home Integration via Matter
The QR Code on the bottom of the Smart Controller is not the Matter QR Code. Please follow the instructions below to locate your Smart Controller's Matter QR Codes.
Before starting any integration, we recommend renaming your rooms and blinds in the app. This will make it easier to use voice commands later on.
Minimum Requirements
Apple Home
An Apple device with: iOS 16.1+ or iPadOS 16.1+
At least one of these devices: Apple TV 4K (3rd gen, 128 GB), Apple TV 4K (3rd gen, 64 GB), Apple TV 4K (2nd gen), Apple TV 4K (1st gen), Apple TV HD / Apple TV (4th gen), HomePod (2nd gen), HomePod (1st gen), HomePod mini
For more information visit Apple's respective online documentation. https://support.apple.com/en-ca/102135
Smart Bridge
Neo Smart Blinds app version 5.2.0+
Go Smart Bridge Model C-BR300 with serial # starting with “SR". For the maximum number of blinds* per Smart Bridger that can be integrated via Matter, refer to the app.
Other Models:
C-BR300 with serial # starting with “BR", compatibility is under development.
WC100 and C-R200 aren't compatible.
*A future release is being evaluated to allow users to hide specific blinds from Matter integration, giving more control over which blinds to integrate.
Smart Bridge
Neo Smart Blinds app version 5.2.0+
Smart Bridge Model C-BR300 with serial # starting with “SR". For the maximum number of blinds* per Smart Controller that can be integrated via Matter, refer to the app.
Other Models:
C-BR300 with serial # starting with “BR", compatibility is under development.
WC100 and C-R200 aren't compatible.
*A future release is being evaluated to allow users to hide specific blinds from Matter integration, giving more control over which blinds to integrate.
Step-by-step
If you have printed the Matter QR Code for your Smart Controller, point your camera at it to scan it. Otherwise, tap More options…, then tap Matter Accessory.
Is your Smart Bridge not appearing as a nearby accessory?
Ensure your Smart Bridge is powered on, connected to the internet, and that your device is on the same Wi-Fi network as the Smart Bridge.
Paste your Smart Bridger’s Matter Setup Code in the designated field. If you’re unsure how to copy the code, visit this help article. Tap Next, choose a room (location) or create a new one, then tap Continue.
For easy reference, we recommend renaming the device to “Smart Bridge.” If you have multiple Smart Bridges, add the last 3-4 digits of its serial number to the name for differentiation. Once renamed, tap Continue.
By default, each blind will retain the name assigned in the Neo Smart Blinds app. You can edit these names for easier identification or to create natural voice commands for Siri. Once ready, tap Continue to proceed through adding all your blinds until the process is complete. Tap Done to finish.
Optional Steps
Edit the blind icon to better match the type of window covering in your home. Hold the blind you wish to edit and select Accessory Settings.
Tap the blind icon, then choose the best icon that describes your window covering.
Tap Done, then tap X in the upper-right corner.